Contact us
Mailing list
Please follow our mailing list to get important news updates about the service. This is a low-traffic list, used only by MET Norway to contact users of the API. This is this is the only channel on which we will communicate planned changes outside the API itself (see the archives for past notifications).
Subscribe by following the instructions on the list page, or by sending an email to api-users-request@lists.met.no with the word “subscribe” in the subject line. Subscription implies consent to store your email address (and optionally name) for GDPR purposes. You can unsubscribe at any time, in which case your personal data will be deleted.
As from Nov 2020 we have outsourced the mailing list service to a third party. The servers are located in the EU and covered by GDPR. We have secured a data processing agreement which secures that your personal data will not be sold to third parties.
RSS feeds
You can also get news updates via RSS feeds.
News
News (blog) articles are listed in the news archive and the News RSS feed. These are more or less the same as the mailing list messages, but are published later (usually after the change has been implemented).
Changelog
Change logs for all products are found in the Changelog RSS feed. Here you will get a list of all the changes for each product. These are usually non-breaking minor changes which is not announced on the mailing list.
Contact information
Each service at MET have their own email address (often also different ticket systems so that questions can’t be redirected). Please use the correct email address for the service you are asking about. You can write to us in English, Norwegian, Swedish or Danish (although for the latter two the answer will be in Norwegian).
| Service | Contact |
|---|---|
| Frost | observasjon@met.no |
| THREDDS | thredds@met.no |
| api.met.no | weatherapi-adm@met.no |
| Yr (apps and website) | support@yr.no |
For general meteorological questions, as well as all questions of type “do you have any data for xxx”, please contact post@met.no. Please do not send such questions to weatherapi-adm, we cannot answer them.
If you prefer snail mail, the address is:
The Norwegian Meteorological Institute
Att: IT/GEO, Team Punkt
Postboks 43 Blindern
0371 OSLO
NORWAY
Carrier pidgeon is currently not supported as we are awaiting the spec to be finalized.
Yr.no
The Yr website and mobile apps are developed by NRK. For questions regarding Yr, including the SVG meteograms and the discontinued HTML widgets, as well as the forecast.xml and varsel.xml data feeds, please contact support@yr.no.